FAQs

Frequently asked questions

Are all our silicone products tattooable?


Yes, all our silicone products are tattooable. (all our silicone products are but beware, not all silicone products in the market are tattooable) The amount of canvas and stretch of skin on the Real Feel Series require advanced tattooing techniques and are meant for professional tattoo artists.




Do you offer custom products?


Yes, to learn about custom products please contact customerservice@1877vampire.com




Do products vary from images shown on site?


Yes, given every product is hand poured and select products hand painted they may vary from images on website.




Do you do film work?


Yes we offer many things for film makers. Everything from prop lease agreements, Life Cast, Make up Effects arties and more. Please click on the Film Maker link in our shop selection and Email us at Orders@1877vampire.com for more information and Details.




How long does it take to get a custom order?


All custom orders are manufactured to suit once a deposit is made. You can choose a reasonable delivery date. Normally please allow 4-6 weeks for delivery. Shipping rate is To Be Determined once the Item is ready.




When do you stop taking orders for the Halloween Season?


Generally we stop accepting orders for the Halloween season on or around June 1st. This allows us to guarantee that we can fill all orders in time for the Season.




Do you wholesale?


Yes some items are available for wholesale. You must be a retail store and have current Resale Tax ID # and be willing to sign and adhere to our MAP Agreement. For the item list and wholesale pricing please Email us at Orders@1877vampire.com




Do you donate for fund raisers and Charites?


Yes. Email us for Details. Orders@1877vampire.com




Do you offer Consignment?


In some cases Yes. Email us for Details. Orders@1877vampire.com




Are there any returns or exchanges?


Return and Exchange Policy: An order or deposit may be cancelled within 3 business days of sales order date for a refund unless the delivery or manufacturing has been expedited, including Custom Orders. 7 Day exchange due to any manufacturer’s defect. Full payment is due before shipment. All Sales are Final.




What is the shipping policy?


Full payment is due before shipping. Shipping prices may vary by location, item dimension, shipping choice and weight and will be calculated before final payment is due. Shipping prices are not included in our order Total or Balance due.





Additional Questions Contact orders@1877vampire.com

0